Q. Do we need first aid medical cover if we are organising an event – even if it is only a small event?
A. Yes, you have a responsibility to competitors members of staff and the attending public to provide suitable first aid medical cover.
Q. Are you insured?
A. We carry medical malpractice insurance as well as public and employee liability insurance.
Q. Is your company and are your staff qualified to carry out the services you offer?
A. All our staff are trained and continue training to maintain their qualifications.
Q. Are you part of the NHS?
A. No, we are not part of the NHS, we are a private and independently owned company regulated by the British Ambulance Association. We do, on occasion, work in conjunction with the NHS.
Q. Which areas do you cover?
A. We cover anywhere within central England and Wales including the West Midlands, Worcestershire, Warwickshire, Staffordshire, Gloucestershire, Derbyshire, Shropshire, Northamptonshire and Leicestershire for both indoor and outdoor events.
Q. Do all your staff wear a uniform?
A. Yes, all our staff wear a uniform and have ID cards.
Q. What are the required standards for first aiders, ambulance and medical workers?
A. They must be aged between 16 and 65, have no other duties or responsibilities, have identification, have protective clothing, have relevant experience or knowledge of requirements for first aid at major public duties, and be physically and psychologically equipped to carry out the assigned roles. First aiders aged under 18 years must not work unsupervised.
Q. What is a medical practitioner, e.g. doctor?
A. A ‘qualified medical practitioner’ is a medical practitioner registered with the General Medical Council in the UK. The medical practitioner should be familiar with, or have access to, the local authority and NHS major incident plans and have completed a course in major incident management. The medical practitioner should also have recent experience in dealing with emergencies in the pre-hospital or accident and emergency environment (within two years) and be familiar with the operation of the local NHS ambulance service and competent first-aid providers In addition, he or she should have attended a course in pre-hospital emergency care.
Q. What is a qualified nurse?
A. A ‘qualified nurse’ is a nurse whose name is entered in the relevant part of the professional register maintained by the UK Central Council for Nursing, Midwifery and Health Visiting. The qualified nurse should have post-registration knowledge and recent experience in dealing with emergencies in the pre-hospital or accident and emergency environment (within two years).
Q. What is a paramedic?
A. A ‘paramedic’ is a member of an NHS ambulance service who holds a current certificate of proficiency in paramedical skills, and who has immediate access to the appropriate level of specialist equipment, including drug therapy. It is a recognised profession governed and regulated by the Health Professionals’ Council (HPC). ICM paramedics operate to UK Ambulance Service Clinical Practice Guidlines (2006), which cover the full range of paramedic treatments across the UK, and receive annual updates to maintain their high skill levels.
Q. What is an ambulance technician?
A. An ‘ambulance technician’ is a member of an NHS ambulance service who holds a current
certificate of proficiency in ambulance aid skills issued by the IHCD.
Q. What is an ambulance care assistant?
A. An ‘ambulance care assistant’ is a member of an NHS ambulance service who has completed an ambulance care assistant course at an IHCD recognised ambulance training establishment.
Q. What is a first aider?
A. A ‘first aider’ is a person who holds a current certificate of first-aid competency issued by any of the three voluntary aid societies (or certain other bodies or organisations): St John’s Ambulance, British Red Cross Society or St Andrew’s Ambulance Association. The first aider should have prior training or experience in providing first aid at crowd events.
Q. What is an appointed medical provider?
A. A competent organisation chosen by the event organiser, to provide overall management of
medical, ambulance and first-aid services at an event.